Frequently Asked Questions
Everything you need to know about your Weight It Out experience.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, Weight It Out ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all products purchased through Weight It Out come with a 1-year limited manufacturer warranty against defects in materials and workmanship.